Testimonials

5 STARSThey make you feel like family.

I have three children in various stages of treatment with Dr. Heiner, and at every visit, we are greeted with friendly and sincere smiles.  The staff is very knowledgeable, and fast.  When Dr. Heiner comes to chat with us, he is complementary, and has an excellent sense of humor.  He always make us feel comfortable, and welcome.  I know my children are in the very best hands possible, for their orthodontic needs.

- By Hailey P., Mar 18, 2013

 

5 STARSAlways a Pleasure

I have 3 granddaughters that have been with Dr. Heiner’s office for a few years now.  It is always a pleasure to go into the office.   The staff are more like friends and at the same time it is clear that their main focus is the successful treatment of my girls.  Dr. Heiner is very personable and absolutely professional.  We always know exactly where we are in treatment and where we are going next.  It’s always a pleasure to come in.

-By Justice D., Mar 16, 2013

 

5 STARSExcellent

Easier than I thought it would be!!

- By Anonymous, Mar 15, 2013

 

5 STARSDr. Heiner’s office has been a great experience for my family.  Outstanding service, and care for their patients.  Thank you Dr. Heiner and all the staff.

-By Joshua, Feb 14, 2013

 

5 STARSFantastic care and Service

Upon entering the doors of Dr. Heiner's at anytime (including a weekend emergency) we were treated with the utmost respect.  The assistants always have a smile on & almost everyone of them stops to say hi duing an appointment.  What fear my daughter had in the beginning is long gone.  I would recommend Dr. Heiner & staff to all my friends & family.

- By Kelly P., Dec 31, 2012

 

5 STARSProfessional and Exceptional Care

Dr. Heiner and his staff provide professional and exceptional care.  Dr. Heiner and his staff inform you of your progress at every appointment.  Dr. Heiner and staff are very appreciative to their patients.  The office is very kid friendly:  Dr. Heiner and staff have monthly raffles and holiday parties in which patients are invited.  This office also helps the community by engaging its patients.  It’s an awesome ortho office!

- By Marisa H., Sept 22, 2012

  5 STARSService with a GREAT smile

We are on our third child with one more to go … We are extremely satisfied with the treatments and the kids all love coming to the appointments as the staff makes them feel special and comfortable!

- By Mason C., Sept 21, 2012

 5 STARSFriendly

My son is a ham and they are so good about getting him comfortable.  I love how the girls can have a sense of humor but are professional too.

- By Jackson A., Sept 20, 2012

 5 STARS First Class

Wonderful and professional staffing taking their time to explain all aspects of treatment and most importantly patient and great with my child.

- By Amanda B., Sept 16, 2012

 

5 STARSImpressive!

This office runs like a well-oiled machine.  Also, Dr. Heiner was very meticulous in his exam of my child (patient).  He explained EVERYTHING and has a perfectionish attitude toward the final result.  The staff are also very kind.

- By Emily, Sept 13, 2012

 5 STARSHighly recommend this office

 Dr. Heiner and his staff are very friendly, compassionate, and helpful.  My daughter is currently undergoing her second phase of braces and my son will also be a patient of Dr. Heiner’s in the near future.  Dr. Heiner was very supportive of my daughter after she got her braces back on for the second time and was experiencing some discomfort after that initial visit.  Likewise, his staff is superb.  There have been a few times when things have happened and I have had to cancel or reschedule at the last minute and the receptionist was very understanding.  If your child needs braces this is the place to go in Modesto, CA for exceptional service.  The office is also nicely decorated, organized and very clean.  There is usually a contest or raffle going on that gets the kids excited about being patients there.  Also, they’ve had fun events to show they really appreciate their patients.  I cannot imagine going anywhere else in Modesto for my children’s orthodontic care.

- By Luisa L., Sept 9, 2012

 5 STARSWe love Dr. Heiner and his staff.

I would recommend Dr. Heiner’s office to anyone who was needing an orthodontist.  I started going to his office when I was 9 years old and now I am bringing my kids to him.  He is a perfectionist and that’s what you want in an orthodontist.  I had to have a pretty in depth jaw surgery due to a genetic issue.  I was suppose to have 24 plates in my face, well after surgery my doctor came out to my family and said he only had to do 14 plates because he has never seen such precise work from an orthodontist.  Dr. Heiner lined everything up to the millimeter for him.  Needless to say, I am very happy I don’t have 24 plates in my face.  Don’t look anywhere else, he is who you want!

- By Anonymous, Sept 8, 2012

 5 STARSThe Best!

I have been an adult patient of Dr. Heiner’s for the past two years and got my braces off last month.  Very happy with the results!  From beginning to end I was given A+ treatment by everyone in his office!  I never in a million years thought I would have ended up in braces at my age, but have absolutely no regrets.  Dr. Heiner and his staff are all about Customer Service and you will feel it the moment you walk through the door!

- By Melanie J., Sept 7, 2012

 5 STARSFriendly Smiles

Whenever you enter the office you are greeted with a smile and a hello.  From the receptionist to the nurses you think you are part of a wonderful family.  I am grateful for all the positive comments and grateful for a new smile

- By Barbara, Sept 2, 2012

 5 STARSBest of the Best!

My daughter has been a patient of Dr. Heiner for many years and we have been in and out of their office dozens of times and I can say that he and his staff have ALWAYS been wonderful.  They are helpful and kind, very accommodating when necessary, always there to wipe a tear.  She loves Dr. Heiner!  He can make her smile when she is scared and sends lovely personally signed cards to his patients.  I LOVE every one of his employees and would recommend them in a heartbeat!

- By Pamela M., Aug 28, 2012

 5 STARSHeiner Orthodontics Makes Million Dollar Smiles

“The Writing’s On the Walls” can be taken literally when visiting Heiner Orthodontics.  Upon one’s first visit, a quick look around introduces the new patient to portraits of the many smiles of satisfied patients who have finished their orthodontic experiences.  I just can’t wait to see my daughter’s picture on the wall as well!

- By Dina G., Aug 27, 2012

 5 STARSI waited so long.

Nov. 2012 we went to Maui with some dear friends, Lance and Anna.  Anna has beautiful teeth!  (I’m trying not to covet!)  I noticed in all the pictures that were taken with the four of us, I did not have the time to “pose” my smile to cover what I thought was so noticeable to the world, really it was only me.  What I would do is take pictures always kissing my Robert so I didn’t have to worry about my smile.  Now don’t get me wrong I LOVE kissing my Robert.  I had always wanted to get braces but for whatever reason that was not a priority.  In January 2011, I made a call to find out all about the details and finances.  I was seen right away.  I was guided on the finances and all the treatments from start to finish.  I cried the first day I got my braces because it was like a dream come true to have a smile that came naturally, not one I had to work at to hide my gaps in my front teeth.  Well here I am 20 months later (4 months ahead of schedule because I brushed, flossed and water-picked every dang day!!!) anticipating the removal of my braces on Sept. 18, 2012 the day after my 50th birthday!!!  Tears well up just writing that down.  I can’t wait!!!  I know the staff will give me time again to cry, they will celebrate with me.  From start to finish, this has been the best experience for me.  If you have put off your smile and have always wanted to do this, please do.  And Dr. Heiner and his staff are the ones to give you the smile you have always wanted.  Thanks for listening.

- By Jeannette G., Aug 27, 2012

 5 STARSImpressive office, staff, orthodontist

When we were ready to find an orthodontist, we went to several consultations.  Dr. Heiner had been recommended by a friend, and we thought we would go even thought the office is 30 minutes from us.  We were impressed with the office (it is large and inviting with lots of space for siblings to play while waiting), the staff is friendly, and the orthodontic recommendation was superior to any we had received.  Dr. Heiner has been in practice a long time, but he is using cutting edge treatments that we had not heard of before.  His consultation was much more thorough than anyone else we had been to.  We were so impressed that we chose Dr. Heiner’s office even though it means a 30 minute drive!  They have taken such good care of our daughter.  All of the assistants that do the adjustments are warm and friendly and make her feel comfortable.  We will definitely use them when our next child needs braces, and I would recommend them to anyone.

- By Lindsay D., Aug 27, 2012

 5 STARSFabulous!

Dr. Heiner and his staff have been wonderful.  They explained everything completely, all treatment options, time frames, costs, payments, everything.  Dr. Heiner was my orthodontist when he first started out and I had no doubt that my kids were going to be his patients too.

- By Elizabeth D., Aug 26, 2012

 5 STARSThe Awesome Orthodontist

My son is a patient of Dr. Heiner and he gave the title to this review.  His braces just came off and he has an amazing smile.  He started with the Heiner staff when he was 6 years old and is now 11.  He had “issues” with his teeth and Dr. Heiner and his staff were compassionate and knowledgeable, and we began the treatment plan right away.  A friend of mine said “if you need a miracle worker, Dr. Heiner is it” and that is the truth.  His staff is amazing and they always remember who you are.  They are wonderful in working with kids under sometimes stressful conditions.  I would recommend Dr. Hiener’s office to anyone looking to start orthodontic treatment.

- By Joann P., Aug 26, 2012

 5 STARSVery educational

We were very impressed with Dr. Heiner himself and his manner of explaining our son’s needs for treatment.  Teresa was wonderfully understanding and helpful as well as knowledgeable.  Thank you.

~By Marjorie W., Aug 17, 2012

 5 STARSThe Best Ever

The children love the entire staff.  Quote “they are nice, fast and friendly.”

 - By Anonymous, Aug 12, 2012 

5 STARSVery Nice

I really like Dr. H, Nicole and Teresa.  They are very nice to me.  I can’t wait to go back.

- By Kali J., Aug 10, 2012 

5 STARSDr. Heiner and his wonderful Staff!

Dr. Heiner and his staff are professional at its highest.  I recommend with great confidence that Dr. Heiner's office is a place to be for you or your child's orthodontic needs.  I was very pleased and pleasantly surprised when I received a call from Dr. Heiner himself to find out how my daughter was feeling the day she got her braces.

- By Mia, July 24, 2012 

 5 STARS Fantastic staff

Customer service is a top priority at Dr. Heiner's office.  The staff is always so friendly and helpful.  My children enjoy their appointments and I know that when treatment is done they will end up with beautiful smiles!!!!

- By Avery T., July 19, 2012

 

"All the employees are wonderful with our children.  This makes what my children might consider an unpleasant visit more fun and inviting."

- By Sara H., July 22, 2012

 

"Everyone, starting at the front desk is wonderful.  I enjoy my visits due to the staff and of course the Doctor."

- By Barbara S., July 20, 2012 

 5 STARSSmiles and More

I cannot recommend Dr. Heiner and his staff enough for their caring professionalism and commitment to excellence.  I have one boy who has successfully addressed his orthodontic needs and is greeting the world with a beautiful smile every day.  My other boy is in the process of achieving the same goal, and I look forward to the same results.

- By Aidan M., July 5, 2012

 

5 STARSBest Ortho office around!

When it comes to our children we want the best.  I have a dental background and had a little more knowledge than most when it came to bringing my child in for her evaluation on needing orthodontic treatment.  I planned on shopping around to find the "best" Orthodontist for her.  She HAD a severe cross-bite and I know she was going to need HELP!  We scheduled our first appointment with Dr. Heiner... We have been with him ever since.  I looked no further.  He is the BEST!!  We are so fortunate to have found the "whole package" with all the office staff as well.  Thank you Dr. Heiner & Staff for taking such great care of our daughter's mouth!

- By Jordyn F., June 30, 2012 

 5 STARSDr. Heiner and staff provide the best care and results.

As an adult, with challenging orthodontic needs, Dr. Heiner and his staff took great care of me and my mouth!  My results are amazing and I am so grateful that I chose Dr. Heiner.  Getting braces is a commitment, and a long term relationship.  Working with Dr. Heiner and his fantastic staff made the process pleasant, and I was always confident I was getting the best care possible.  I am recommending Dr. Heiner to my friends and my family.

- By Kristi S., June 3, 2012 

 5 STARSExtremely Satisfied!

Dr. Heiner and his staff are so Awesome!  They always treat their patients very well, and are extremely professional and make sure that all your questions are answered.  I trust in Dr. Heiner's opinion and would definitely recommend him for your Orthodontic needs!

- By Lauren A., June 1, 2012 

 5 STARSThe only orthodontist my family will ever see.

When we first found Dr. Heiner two years ago, he came as a recommendation from my regular dentist who also does ortho.  My daughter's care was a little more complicated than most and needed special attention.  To be sure we got the best treatment options and care.  I drug her to five consultations from five different orthodontists.  In the middle was Dr. Heiner.  He instantly put my daughter at ease and made her feel special and beautiful with his easy charm and humor.  We made a return appointment to start treatment before leaving the office.  We finished all the consultations just to be sure though.  We still unanimously chose Dr. Heiner.  In the two years since, I have referred several friends who love him and his staff as much as we do.  My other two children are currently in braces here as well.  I also have to mention Tiffany and Shannon.  Their and Dr. Heiner's caring and compassion has helped to just about eliminate the severe "white coat" anxiety my daughter had.  Through her many tears at her first appointments and the gentle yet firm talkings to increase her daily care, these two women have helped my daughter more than they know.  And Ronda, at the front desk, is always a great way to enter the office.  My daughter is looking forward to her removal by the end of summer.  She should have had them off last month but that's what you get when you don't change your bands. Lol!

- By Aubrea M., May 25, 2012

 5 STARSToo Many Teeth

Dr. Heiner and his staff are fantastic.  My children's teeth were coming out everywhere when they were about 8.  It was alarming because most of their adult teeth were not in.  So I interviewed with the boys 5 orthodontic practices in Modesto.  Most prices were a little lower but now I know what happens at the end and during the process.  Dr. Heiner's office is all up front on costs.  No hidden emergency charges and so forth.  Believe me we have been there more than anyone ever.  Always nice and squeezed us in.  We are still in treatment, almost there, and the boys teeth are like movie star teeth.  Amazing!!!  Their teeth fill in the gaps of the mouth and are perfectly straight.  It's a lot of work and time management.  But no head gear and something you can give your kids for a lifetime.  Start early, so by high school it's easy sailing and then you just have to worry about relationships, college, and homework lol.  I give them ***** stars cause they deserve it.  Don't go anywhere else.  Make payments if you have to.  They are really good about that.  I took months to decide because cost was a factor.  Now I'm done with payments and we're headed to the last stretch.  Yeah.

- By Roxann C., May 20, 2012

 5 STARSSo Thankful For The Changes

In 1976 I worked for an Ortho office.  When I worked we were "professional" which meant that we were all business.  Never allowed to get too close or involved with the patients.  Thanks Dr. Heiner for removing the wall between doctor and client.  My granddaughters love coming to your office.  We know at every appointment that we will be welcomed with genuine, welcoming smiles.  We are always asked how things are going for us and our answers are never patronized.  You all are an extension of our health care FAMILY.   So thankful for all of you.

- By Liberty D., May 18, 2012

  5 STARSWe love Dr. Heiner!

Dr. Heiner and his staff are warm, caring, flexible, and cost effective.  They have accommodated our family at every turn.  From appointment times, fill in appointments, payment options, you name it, they work with you.  Thank you for providing such a great place for my kids!

- By Daniel D., May 18, 2012

 5 STARS Dr. Heiner and his Staff are Outstanding

My daughter is just finishing her 2nd phase of braces and she will be 13 in August.  We have had excellent service from Dr. Heiner and his staff during each phase.  I had an issue with my daughter's expander during the first phase (partly due to being an anxious mother) and showed up at the office the next morning and they took care of it right then and showed me what to do.  There is a chair in each work station for a parent to sit in while their child is having work done which is very comforting to the child.  The day after my daughter got her braces on we received a phone call from Dr. Heiner checking on her to see how she was doing.  We were not home but he left such a warm and comforting message asking if we had any questions and offering his phone number to call if we had any questions.  We are so happy that our dentist referred us to Dr. Heiner.

- By Emily B., May 10, 2012

 5 STARSAwesome doctor

Dr. Heiner is quite possibly the best orthodontist in the area.  We drive from Manteca to have my child treated by him.  He came recommended and it was true.  We have been coming here since my child was 9 and we are now on the second set for the finishing touches.

- By Anonymous, May 8, 2012

 5 STARSBest Ortho

Dr. Heiner and staff are the best in the business.

- By Anonymous, May 6, 2012

 5 STARS"Heiner Smiles" times three!

Contests, decorations, t-shirts, prizes, ice cream socials... not your typical orthodontist visit.  Dr. Heiner and his staff know their audience.  They strive to make the visit enjoyable, comfortable and fun as possible for their young patients.  When one of our kids wasn't doing their "homework (elastics)"  Dr. Heiner presented us with the "Nickel Game", a way to reward for elastic use.  Dr. Heiner's staff is professional, friendly and knowledgeable.  They all appear to enjoy working together and you can expect a phone call from Dr. Heiner himself the evening that your braces are put on.  Just to see how things are going.  The office is like a well oiled machine, organized and efficient.  Kids check themselves in on a computer and upon check out patients are given a ticket with the next appointment and a note for school or employer.  Appointments are easy to schedule and change when necessary.  I have recommended Dr. Heiner's office on several occasions, but the best review I can give is this.  Two of my three children have "Heiner Smiles" and the third one is about to get one!

- By Katie H., May 3, 2012

5 STARSOutstanding Orthodontist

Stan Heiner and staff are the best in all of Northern California.  They really care about your smile.

- By Kathleen D., April 27, 2012

 5 STARS Heiner Smile, They go the Extra Mile!

Dr. Heiner's office is clean and professional.  They have a streamline process that helps you and your child to get in and out with the grade A service each and every time.  They are fabulous with communication on goals, areas of improvement and always provide a positive encouragement for all involved.  They take time to make sure that my children can do the elastic adjustments properly and that helps my children feel confident in their own care.  It gives them a sense of ownership for the results.

- By Skye C., April 27, 2012

 5 STARSDr. Heiner

One of the best Doctors around.  My son has a great smile thanks to him and his staff.  Everyone is very nice.  They know exactly what they are doing!

- By Anonymous, April 23, 2012

 5 STARSDr. Heiner Rocks!

Dr. Heiner is an exceptional orthodontist.  He has exhibited extreme competence in his field.  His office is run with proficiency and efficiency.  Dr. Heiner is skilled, talented, creative, fun, and personable.  He is authentic, engaging, inquisitive and concerned for his patients and their families.  He is particularly great with children - allowing ease and comfort in his approach to treatment.  In addition to demonstrated professionalism, Dr. Heiner and staff conduct a fun and interesting atmosphere.  They acknowledge and support accomplishments and provide creative activities and contests for his child patients.

- By Anonymous, April 21, 2012

 5 STARSThank you!

My son recently had an appointment to get his braces and was nervous about the process.  Dr. Heiner and his staff made him feel comfortable and at ease while providing excellent care.  Thank you!

- By Luke D., April 20, 2012

 5 STARSAmazing Orthodontist

My child has been a patient of Dr. Heiner for 3 years.  We are soon finishing our course of treatment and his results are amazing.  When I researched and referenced checked who to take him to, Dr. Heiner was hands down the right choice for my son's needs.  The staff is amazing; the office is clean, open, comfortable.  Dr. Heiner will answer all your questions.  I would recommend anyone looking for ortho care to schedule a consultation to see for yourself.  In 3 years of continuous treatment, I have not walked away from an appt thinking maybe we should have gone somewhere else.

- By Joann P., April 20, 2012

 5 STARSGood Experience with Braces

Dr. Heiner and staff make having braces fun and as comfortable as possible.  They are always friendly and explain so I understand.  They have a relaxing atmosphere that makes my braces experience easier.

- By Ashley B., April 19, 2012

 Frankie Antigua:
Mom: "We are so pleased with our daughters "Heiner Smile", It was all worth it."

Monica Walker:
"Yahoo! I don't think I'll ever stop smiling!"

Stephanie Jeppson:
Thank you Dr. Heiner for the wonderful care you have provided our family. You and your staff are awesome.

Debbie Schabel:
Thank you for the wonderful attention you gave me. Your staff was always friendly and professional. I appreciate all you did to fix my teeth. I love my new smile.

Paris Thompson
Paris has been seeing Dr. Heiner and his staff since she was 6 years old. They have always treated her with kindness and patience. She is an anxious patient, but has grown to trust the staff here and always looks forward to her visits.  Thank you so much for all you have done for Paris. We know that she is in good hands!

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